HealthStream, Inc. a research firm that conducts government required Consumer Assessments of Healthcare Providers, has awarded HaysMed Hospital, located in Hays, Kansas, its Excellence Through Insight Award. The unit specific award recognizes the Bone, Joint and Spine Center in the hospital. The award also recognizes and includes staff from the HaysMed Orthopedic Institute.
Hays, Kansas Hospital Wins Excellence Award
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HaysMed received this honor for the institution’s commitment to excellence in patient care. To qualify for the award, a hospital must have been a patient satisfaction-tracking client of HealthStream in 2014, scored in the 75th percentile or higher, and surveyed a minimum of 100 patients.
HaysMed received the highest ratings in hospital unit specific patient experience from among Health Stream’s 1, 200 plus clients. The hospital also exceeded industry standards.
“The professionals in our Bone, Joint and Spine Center are some of the best in the area, ” said Bryce Young, Chief Operating Officer at HaysMed. “We are so proud of all the areas that contribute to the positive patient experience at HaysMed.”
HealthStream CEO Robert A. Frist, Jr. said, “We applaud HaysMed’s high-level commitment to excellence in healthcare, and are pleased to recognize their achievement through our presentation of an Excellence through Insight Award.”
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This is a fascinating development. In my practice we've seen similar outcomes with the revised protocol. The key differentiator seems to be patient selection criteria. Has anyone else noticed the correlation with BMI thresholds?
Great point. I'd push back slightly on the conclusion, the sample size in the cited study is too small to draw population-level inferences. That said, the directional signal is compelling and worth a larger RCT.
We implemented a similar approach last year. Early results are promising but we're still gathering 12-month follow-up data. Happy to share our protocol if anyone is interested.
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